Maui Weather Today: High 85, Low 73
Hawaiian Airlines Adds Local Food, Free Wine
This just in: Hawaiian Airlines has added kalua pork and free wine in economy class. Seems my post on ono (good) food was a little early.
Hawaiian Airlines is revamping the service on its mainland-to-Hawaii
routes by introducing more local foods and free wine in
economy class.The airline has started serving foods such as kalua pork
sandwiches and sweet Hawaiian bread with cream cheese and guava jelly in its free in-flight meals. In addition, it’s selling Spam musubi, ramen noodles and other snacks through a new feature called the Pau Hana (quit work) Snack Bar. Economy-class passengers 21 and older are being offered a
complimentary glass of red or white wine selected by Hawaii master sommelier Chuck Furuya. The wine comes with lunch or dinner.
Makes me wonder if Hawaiian is feeling the squeeze from Alaska Airlines on its Hawaii flights. Otherwise, in this age when airlines are cutting back and adding fees, why would Hawaiian make anything free? Alaska is using smaller planes (737’s) to move into Hawaiian’s turf, the Pacific Coast to Hawaii. And Alaska’s 737’s are approximately one-third more fuel-efficient than Hawaiian’s new A330’s, so Hawaiian may be offering free services to make sure its planes stay full. At this website http://airlines.findthebest.com/compare/7-13/Alaska-Airlines-vs-Hawaiian-Airlines these comparisons are offered:
Hawaiian Airlines Travel and Leisure Rating was 78.58 compared to Alaska’s 74.24. But wait, it’s about to get interesting with the other fees. Baggage fees for Hawaiian are $25.00 for the first bag, $35.00 for the second bag, and $125.00 for the third bag!–while Alaska offers all three for only $20.00 each. Then, an unaccompanied minor is charged $100.00 on Hawaiian but only $75.00 on Alaska.
But here’s where Alaska will really make a traveler’s heart sing: carry-on baggage. I have to say that when traveling on Hawaiian it’s always frustrating that my carry-on that I can get into a bin on other airlines, is a no-go on Hawaiian. It just won’t fit in there. Here’s why:
Both have a weight limit of 25 lbs. Hawaiian’s length is 14 inches, Alaska’s is 24 inches. Hawaiian’s width is 22 inches and Alaska’s 17 inches. But Hawaiian’s bag size cubed was 2,227 inches, while Alaska’s is 4,080 cubed.
Pets were listed at $100. on Alaska and not listed at all for Hawaiian. Cancellation 12-month average was 0.08 on Hawaiian and 0.6 on Alaska. And perhaps most important of all: complaints were at 1.17 per 100k passengers on Hawaiian, and at 0.44 on Alaska.
We are always happy with the service, the leg room, and the food on Alaska. We signed up for the Alaska Awards program because they are a sister airline to Air France and we would love to go see our friends in France by using only points. So our end-game might be a little different than yours.
So I’m curious. Which airline do you use to fly to Hawaii, and why?
A hui hou (til next time). If you’d like to subscribe to this blog, please click the Follow button on the Home Page.
I’ve been flying Hawaiian Airlines at least once a year since 1997. The reason? A flight on Hawaiian Airlines feels like I’m really flying to Hawaii. I’m a first-class flier because of my height (6’6″) and girth (not tellin’). Hawaiian’s first-class fares are competitive with Alaska, and only once have I felt that Hawaiian’s service was less than premium. The food is quite good, and the libations never stop coming. Smaller members of my family frequently fly coach, and I don’t think they’d mind using any carrier as long as it got them to Hawaii without seriously crippling them. I’ve flown Alaska domestically and have always felt it is a well-run airline, so I may give them a shot on a Hawaii flight some day. The WORST experience I’ve ever experienced was my second flight to Hawaii on United. What a nightmare! I won’t go into details, but suffice it to say I’ll never use them again. Thanks for the stats, Jamaica! I’ll definitely keep them in mind when I shop for my next plane ride to paradise.